The Inference Report

Traditional recommender systems (RecSys) primarily infer user preferences from implicit signals (such as clicks, watches, and purchases), often neglecting the rich explicit contextual feedback users provide through verbal text, like comments and reviews. This explicit context feedback captures the nuanced reasons behind user decisions regarding their preferences. In addition, it offers critical heterogeneous information for user preference alignment and more explainable recommendations. Overlooking such signals can lead to misaligned user preferences and further reinforce filter bubbles, as algorithms fail to understand the "semantic context" behind user choices. Recent advances in Large Language Models (LLMs) present new opportunities to harness user-generated content for more accurate and diverse recommendations, yet current LLM-based recommendations still focus on using item meta-data and underutilize this resource. In this paper, we advocate for prioritizing explicit context feedback in the next generation of LLM-based RecSys. We review the evolution of recommendation paradigms, highlight the value of context-rich feedback, call for new benchmarks and metrics, and introduce frameworks for integrating explicit user signals into scalable LLM-driven RecSys. Centering on user-preference modeling, we aim to foster more personalized, transparent, and explainable RecSys online platforms.

We propose Latent Terms, a method revealing that models trained for dense retrieval, whether single- or multi-vector, learn representations that can trivially be decomposed into retrieval-ready sparse features. When trained on frozen retrievers, Sparse Autoencoders without any retrieval-specific adjustments extract a latent vocabulary with approximately Zipfian collection statistics, directly suitable for classical sparse retrieval scoring via BM25. This approach enables sparse retrieval while requiring no learned expansion objective or sparse retrieval supervision whatsoever, and can be readily applied to any dense retriever. Latent Terms is able to match or outperform single-vector scoring methods from its own base model as well as comparable SPLADE variants. In addition, it substantially outperforms its base model on LIMIT, a task specifically designed to highlight the failures of single-vector retrieval. Overall, our results highlight that neural retrievers contain more expressive and indexable structure than their default scoring functions expose, but that other methods can nonetheless be leveraged.

Multi-vector retrieval (MVR) models, exemplified by ColBERT, have established new benchmarks in retrieval accuracy by preserving fine-grained token-level interactions. However, this granularity imposes prohibitive storage and retrieval efficiency bottlenecks: to manage the immense memory footprint and computational overhead of billion-scale token vectors, state-of-the-art systems are forced to rely on aggressive dimension reduction and complex clustering (e.g., K-means). This compromise introduces two critical limitations: excessive indexing latency of clustering large-scale corpora and semantic information loss inherent to compression. In this paper, we propose Single-stage Sparse Retrieval (SSR}, a paradigm shift that replaces expensive clustering with efficient sparse coding. Instead of compressing features into low-dimensional dense vectors, we utilize Sparse Autoencoder (SAE) to project token embeddings into a high-dimensional but highly sparse representation. This transformation enables us to bypass vector clustering entirely and leverage inverted indexing for precise, high-throughput retrieval. Extensive experiments on the BEIR benchmark demonstrate that SSR achieves a "trifecta" of improvements: it reduces indexing time by 15x compared to ColBERTv2, halves retrieval latency, and simultaneously improves retrieval performance over leading baselines.

Semi-structured knowledge bases (SKBs) embed textual documents in a typed graph of entities and relations, and underpin applications such as product search, academic paper search, and precision-medicine inquiries. Existing hybrid retrieval systems on SKBs either use the graph only for query expansion, mix textual and structural branches under a global weighting, or rely on fine-tuned graph-traversal generators. We present GRASP, a three-stage SKB retrieval framework unifying plan-based graph retrieval, plan-conditioned fusion with a dense retriever, and a fine-tuned reranker over the fused candidates. GRASP substantially advances the state of the art on every metric across the three STaRK benchmarks, lifting average Hit@1 from 62.0 to 73.9. Ablation and sensitivity studies further confirm the effectiveness and robustness of GRASP.

Traditional ads recommendation systems have primarily focused on optimizing for prediction accuracy of click or conversion events using canonical metrics such as recall or normalized discounted cumulative gain (NDCG). With the hyper-growth of ads inventory and liquidity with generative AI technologies, the prediction stability and predictability is becoming increasingly critical. Intuitively, prediction stability and predictability can be defined to quantify system robustness with respect to minor/noisy input (ads, creatives) perturbations, the lack of which could lead to advertiser perceivable problems such as repeatability, cold start and under-exploration. In this paper, we introduce a new evaluation framework for quantifying stability and predictability of an ads recommender system, and present an online validated semantic candidate generation framework powered by fine-tuned Large Language Models (LLMs) that showed significant improvement along these metrics by fundamentally improving the semantic-awareness of the system. The approach extracts hierarchical semantic attributes from ad creatives to obtain LLM representations, which serve as the foundation for graph-based expansion, ensuring the retrieved candidates encapsulate semantic variants of an ad, guaranteeing that small creative variants from the advertiser yield consistent and explainable delivery results to the user. We tested this LLM ads retrieval framework in a large-scale industrial ads recommendation system, demonstrating significant improvements across offline and online A/B experiments, showcasing gains in both predictability and traditional performance metrics. Although evaluated in the ads stack, this is a general framework that can be applied broadly to any large-scale recommendation and retrieval systems facing similar scaling and predictability challenges.

A fundamental challenge in recommender systems is balancing reliability for Low-Active Users (LAUs) with diversity for High-Active Users (HAUs). The key to this balance lies in quantifying model uncertainty, which approximates the risk of prediction errors and reveals the limits of the model's current knowledge. On large-scale short-video and livestream platforms, model uncertainty can warn of low-quality recommendations that may lead to disengagement of LAUs and at the same time identify opportunities to diversify content recommendation for HAUs. To leverage this dichotomy, we introduce a unified, production-ready framework that calibrates uncertainty to drive differentiated strategies. Specifically, we implement a model-uncertainty-based risk-averse deboosting policy for LAUs to suppress unreliable recommendations, while employing a risk-seeking Upper Confidence Bound (UCB) strategy for HAUs to encourage exploration. Validated on a major livestream platform, our framework demonstrates significant improvements in retention (active hours) and satisfaction (quality watch time ratio) for LAUs as well as remarkable increases in interest diversity and category coverage for HAUs, proving the value of uncertainty-aware recommendation in industrial settings.